Customer care

Contact Ultione

Ultione (also stylized as ULTI ONE and ULTIONE) is a brand operated by OMICA (HONG KONG) TRADING LIMITED. Questions about a product, delivery, or an existing order are handled by our customer care team.

Email customer care
Email
support@ultionesofa.com

We normally respond within 1-2 business days.

Hours

Monday-Friday, 9:00 AM-6:00 PM Eastern Time.

Fulfillment

Eligible U.S. and Canada orders ship from our regional U.S. warehouses. We route orders using the delivery location, available stock, and current warehouse arrangements.

Business

OMICA (HONG KONG) TRADING LIMITED

FLAT B233, 12/F, BLK B, TUEN MUN IND CTR, 2 SAN PING CIRCUIT, TUEN MUN, HONG KONG

Legal operator of the Ultione website and brand.

Returns

Our U.S. regional warehouses handle fulfillment and approved returns:

East

1200 County Road 523, Unit 6Flemington, NJ 08822United States

West

350 W Valley BlvdRialto, CA 92376United States

Central

2062 Woods Road, Suite 100Brookshire, TX 77423United States

Contact us before sending a return. We will confirm which warehouse can receive it based on your location, the original fulfillment warehouse, and current receiving arrangements. Do not choose an address yourself.

Return details