Shipping Policy

Order Processing Time

We offer free standard shipping to street addresses in the 48 contiguous U.S. states, Washington, D.C., and throughout Canada. Eligible orders are delivered within 14 calendar days of order confirmation. This total delivery window includes picking, order processing, and transit. Orders are processed and may be dispatched on weekends. You will receive another notification when your order has shipped.

✓ FREE Shipping on all eligible orders to the 48 contiguous U.S. states, Washington, D.C., and Canada

Estimated Delivery: Within 14 calendar days (48 contiguous U.S. states, Washington, D.C. & Canada-wide)

Canadian orders ship from our local U.S. warehouses. We do not operate a Canadian warehouse, and the seller pays applicable duties and import charges.

U.S. Fulfillment Warehouses

Eligible orders ship from one of our East, West, or Central U.S. warehouses. We route each order using its delivery location, available stock, and current warehouse arrangements.

East

1200 County Road 523, Unit 6Flemington, NJ 08822United States

West

350 W Valley BlvdRialto, CA 92376United States

Central

2062 Woods Road, Suite 100Brookshire, TX 77423United States

Delivery and Multiple Packages

We select the carrier for each order based on the destination and package size. Delivery method and signature requirements may vary by shipment. Tracking details are emailed after dispatch. Modular furniture may arrive in more than one package, and packages from the same order may be delivered separately.

What We Mean by More Sustainable Delivery

Our sofas are compressed before shipping, so each one takes up less space in transit than the same sofa at full size. The smaller shipping volume helps carriers use vehicle and freight capacity more efficiently. This is a comparison of shipping volume and space use; it is not a claim that every shipment is carbon neutral or has a separately measured emissions reduction.

Shipping Rates & Delivery Estimates

We offer free standard shipping to street addresses in the 48 contiguous U.S. states, including Washington State, as well as Washington, D.C. and Canada. Alaska, Hawaii, U.S. territories, and APO/FPO/DPO addresses are not currently included. Eligible orders display a $0 shipping charge at checkout.

Standard Shipping

Estimated Delivery Time: Within 14 calendar days of order confirmation

Shipping Fee: Free Shipping on all eligible orders

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Contact Us

If you haven't received your order within 14 calendar days of your order confirmation, please contact us at UltioneSofa@Outlook.com with your name and order number, and we will look into it for you.