Customer care

Payment Information

Payment information for your ULTI ONE compressed sofa order. Checkout is provided by Shopify, with payments processed through Airwallex.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. Wallet options depend on your device, browser, wallet setup, and eligibility. The available options are shown at checkout.

Currency and order total

Our website prices are shown in U.S. dollars (USD). Review the currency and final total at checkout, including any applicable shipping charges, taxes, and discounts, before placing your order. Your bank may apply currency conversion or other fees under its own terms.

Payment details

Enter your payment details in Shopify checkout, not by email or through our contact form. Card details are handled by checkout and its payment providers rather than collected directly by this storefront. See our Privacy Policy for information about how personal information is handled.

If a payment does not go through

Check your billing details and contact your bank or wallet provider if a payment is declined. For help with an order or checkout issue, email UltioneSofa@Outlook.com. Please do not send your full card number or security code.

Returns and refunds

For return eligibility, refund processing, and return shipping terms, read our Returns & Refunds Policy.